Return and Refund Policy
Effective Date: April 5, 2025
Thank you for purchasing from Cape Fear Holdings LLC ("Company," "we," "us," or "our"). We value your trust and strive to provide high-quality digital products.
Due to the nature of digital goods, we have a strict policy regarding returns and refunds. Please read this policy carefully before completing your purchase.
1. Digital Products - No Refunds
All sales of digital products—including but not limited to n8n workflow JSON packs, documentation, setup manuals, and instructional materials—are final.
Once a digital product has been delivered or made available for download, it cannot be returned, and no refund will be issued.
We encourage you to review all product descriptions, previews, and FAQs before purchasing to ensure the product meets your needs.
2. Exceptions
In rare circumstances, we may consider a refund request on a case-by-case basis if:
- You were charged multiple times for the same product due to a technical error.
- The product file was corrupted or could not be downloaded, and the issue could not be resolved after reasonable support efforts.
To request an exception, you must contact us within 7 days of purchase with proof of the issue.
3. How to Request Support or Report an Issue
If you encounter a problem with your purchase, please contact us at:
Email: CharlesJrVenturi@capefearholdllc.com
Include the following information:
- Your name and email address used for the purchase
- Order number or transaction ID
- A description of the issue
- Any relevant screenshots or documentation
We will respond within 3-5 business days and work with you to resolve the issue.
4. Chargebacks
We encourage customers to contact us directly before initiating a chargeback with their bank or payment provider. Filing a chargeback without first attempting to resolve the issue with us may result in loss of access to current and future products and services.
5. Contact Us
If you have any questions about this policy, please contact:
Cape Fear Holdings LLC
3315 NE 27TH TER
LIGHTHOUSE POINT, FL 33064
Email: CharlesJrVenturi@capefearholdllc.com
Phone: (339) 242-4729